Instructra

    Privacy Policy

    Last updated: February 2026

    This privacy policy explains how Instructra Ltd ("we", "us") collects, uses, and protects your personal data when you use our platform and services.

    1. Information We Collect

    We collect information you provide directly (name, email, contact details) and information generated through your use of Instructra (booking history, messages, device information). We do not collect sensitive personal data unless necessary to provide our services.

    2. How We Use Your Information

    We use your information to provide and improve the Instructra service, process bookings, facilitate communication between learners and instructors, send service notifications, and comply with legal obligations.

    3. Data Sharing

    We share your information only as necessary: with your instructor or learner to facilitate bookings and communication, with service providers who help us operate the platform, and when required by law. We never sell your personal data.

    4. Data Retention

    We retain your personal data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time.

    5. Your Rights

    Under UK GDPR, you have the right to access, correct, delete, or port your personal data. You may also object to or restrict processing. To exercise these rights, contact us at hello@instructra.com.

    6. Cookies

    We use essential cookies to operate the platform and optional analytics cookies to understand usage. You can manage cookie preferences in your browser settings.

    7. Security

    We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

    8. Changes to This Policy

    We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.

    9. Contact

    For privacy enquiries, email hello@instructra.com.